Frequently Asked Questions
FAQ
Do you ship internationally?
No, we currently only ship within Australia.
What payment methods do you accept?
We accept Bank Transfer, PayID, Gift Cards, and Cryptocurrency payments.
How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days.
Can I return a product?
Yes, unopened products can be returned within 14 days. See our Shipping & Returns page for details.
Do I need to be 18 to purchase?
Yes, you must be 18 years or older to purchase vaping products in Australia.
Are your products authentic?
Yes, all products are sourced from authorized distributors with full manufacturer warranties.